Group Head of Engineering
Ignition Group
2025/08/08
Umhlanga
Job Reference #: ZM-DBN-14
Industry: Telecommunications
Positions Available: 1
The Technology Director will be responsible for the oversight of technical operations infrastructure and technology teams to achieve objectives such as meeting quotas, mitigating security risks, enhancing user satisfaction, and sustaining seamless operations. This role involves providing operational support to software development, technical project management, and testing functions, ensuring time
Real Time Analyst
Ignition Group
2025/08/05
Umhlanga
Job Reference #: AK DBN 257
Industry: Telecommunications
Positions Available: 1
The Call Centre Real Time /Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates.
Finance Director
Ignition Group
2025/07/31
Umhlanga
Job Reference #: ZM-DBN-12
Industry: Telecommunications
Positions Available: 1
The role will be will be responsible for leading and overseeing all aspects of Finance, Accounting, Risk, Compliance, and allied functions. The role provides strategic financial guidance to executive leadership, supports the CEO in shaping the company’s long-term strategic vision, ensures robust financial controls and compliance.
Contact Centre Workforce Manager
Ignition Group
2025/07/09
Umhlanga
Job Reference #: AK DBN 203
Industry: Telecommunications
Positions Available: 1
With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage!
Quality and Insights Manager
Ignition Group
2025/07/09
Umhlanga
Job Reference #: AK DBN 202
Industry: Telecommunications
Positions Available: 1
The role:
The Senior Quality and insights Manager: CC Quality Assurance oversees and manages Quality, Risk and Compliance teams in the contact centre environment.
Operations Accountant
Ignition Group
2025/07/08
Umhlanga
Job Reference #: CC-DBN-99
Industry: Banking/Finance And Investment
Positions Available: 1
Performs daily accounting tasks such monthly financial reporting, general ledger entries, recording payments and making the required financial adjustments. This position captures the company’s financial data and maintaining accurate financial records
Senior Quality and Insights Manager
Ignition Group
2025/07/07
Umhlanga
Job Reference #: AK DBN 125
Industry: Telecommunications
Positions Available: 1
The purpose of the role is for the establishing and implementing of quality assurance processes and procedures within the Ignition CX entity. The Quality & Insights manager is to ensure that the quality of calls exceed both the customer and client expectations and will be reporting directly to the Head of Operational Quality , Risk & Compliance.
Workforce Manager
Ignition Group
2025/07/07
Umhlanga
Job Reference #: AK DBN 21
Industry: Telecommunications
Positions Available: 1
With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage!
Call Centre Manager - International Customer Care
Ignition Group
2025/05/20
Umhlanga
Job Reference #: IG-986
Industry: Telecommunications
Positions Available: 1
The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employees journey to success as exciting and engaging as possible.
Head of Skills Development, ETQA and Funding
Ignition Group
2025/05/14
Umhlanga
Job Reference #: CGDBN105
Industry: Human Resources
Positions Available: 1
The Head of Skills Development, ETQA & Funding is responsible for leading the organization’s skills development strategy, ensuring compliance with regulatory requirements, and optimizing funding opportunities.